What makes us different
The people we support are at the centre of everything we do.
Our person centred approach
Person centred planning
Everyone is offered and assisted to develop a Person Centred Plan which includes goals of an individual’s choosing.
All our staff are trained in Person Centred Support which enables them to support service users to achieve their personal aspirations.
Service User Involvement
We ensure that everyone we support has input into the way their services are delivered through regular meetings, interviews, forums and using feedback tools such as questionnaires.
Gable Healthcare Services is committed to the promotion and celebration of diversity and equality for both staff and service users within our organisation.
We are an Equal Opportunities Employer. Our aim is to ensure that no applicant or employee receives less favourable treatment on the grounds of their race, ethnic origin, religion or belief, nationality, disability, gender, age, sexuality or responsibility for dependants. This commitment is reflected in our recruitment and selection procedures, training policies and supervisory and appraisal processes.
We provide services which meet the religious, cultural, ethnic and linguistic needs of service users. We also ensure our services do not discriminate on the grounds of sexuality, gender or disability. All our employees are trained in anti-discriminatory practice and working in ways that are non-judgmental and person-centred. We also train our staff to understand the discrimination that certain individuals from vulnerable groups in society may face, to enable them to act appropriately when providing support.
At all times Gable Healthcare promotes a culture of respect, sensitivity and acceptable behaviour towards all service users and employees.
Gable Healthcare is committed to the achievement of quality standards in all areas of service delivery, to a philosophy of continuous improvement and to gaining outcomes for service users. We promote agency-wide standards of good practice and meet statutory requirements whilst actively acknowledging the need for local innovation and diversity.
Gable Healthcare has a quality assurance team who are responsible for co-ordinating quality assurance functions including internal audits, Investors in People, Care Standards, complaints, compliments and suggestions and other continuous improvement initiatives. This department reports to Managing Director.
Our internal quality assurance system involves annual inspections and periodic unannounced inspections of our services by teams of quality auditors recruited from all levels within Gable Healthcare.
The audit teams put together a quality audit report based on their inspection and give constructive feedback and recommendations with clear and achievable targets. This ensures that effective action is taken to quickly address problems or areas of difficulty, whilst highlighting areas of good practice.